Your Hotel Operations Powered By Technology

Transform everyday hotel operations into seamless, automated processes with one integrated solution.
80%
of hoteliers state that technology makes them considerably more efficient and increases productivity.
65%
of hoteliers think new technology is the solution to staffing shortages - and lead to attracting better talent.
39%
of hoteliers agree that improving operational efficiency is technology’s most important impact.

Trusted by hotels around the world

Pick & Choose Modules To Fit Your Needs

Choose the product & features to meet your current needs. Or get the full suite for maximum impact.

Benefits

Redefine the way you manage your hotel operations and enhance guests' experiences.

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Sustainable
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Cloud
Infrastructure
a purple house with a sun in the backgrounda purple house with a sun in the background
On-Premise Available
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Seamless Integration
a purple and orange object with a white background
Fully
Customizable
a purple shield with a yellow key on it
Secure & Reliable
a pair of headphones with a speech bubblea pair of headphones with a speech bubble
24/7
Support
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Global Coverage
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Multiple Devices
a house with a purple roof and a yellow roof
Multiple
Properties
a purple and orange circle with the letter a in the middle
Multiple
Languages
a purple and orange flower in a purple vase
Easy Implementation
a purple circle with a leaf inside of it
Sustainable
a purple cloud with an orange dot on top of it
Cloud
Infrastructure
a purple house with a sun in the backgrounda purple house with a sun in the background
On-Premise Available
a purple and orange object with a white background
Fully
Customizable
a purple shield with a yellow key on it
Secure & Reliable
a pair of headphones with a speech bubble
24/7
Support
a purple ball with a yellow star on top of it
Global Coverage
a white background with a purple square and an orange dot
Multiple Devices
a house with a purple roof and a yellow roof
Multiple
Properties
a purple and orange circle with the letter a in the middle
Multiple
Languages
a purple and orange flower in a purple vase
Easy Implementation
a purple and orange object with a white background
Fully
Customizable
a pair of headphones with a speech bubblea pair of headphones with a speech bubble
24/7
Support
a purple ball with a yellow star on top of it
Global Coverage
a white background with a purple square and an orange dot
Multiple Devices
a house with a purple roof and a yellow roof
Multiple
Properties
a purple and orange circle with the letter a in the middle
Multiple
Languages
a purple and orange flower in a purple vase
Easy Implementation
a purple circle with a leaf inside of it
Sustainable
a purple cloud with an orange dot on top of it
Cloud
Infrastructure
a couple of balls sitting on top of each othera couple of balls sitting on top of each other
Seamless Integration
a purple house with a sun in the backgrounda purple house with a sun in the background
On-Premise Available
a purple and orange object with a white background
Fully
Customizable
a purple shield with a yellow key on it
Secure & Reliable
a pair of headphones with a speech bubble
24/7
Support
a purple ball with a yellow star on top of it
Global Coverage
a white background with a purple square and an orange dot
Multiple Devices
a house with a purple roof and a yellow roof
Multiple
Properties
a purple and orange circle with the letter a in the middle
Multiple
Languages
a purple and orange flower in a purple vase
Easy Implementation
a purple circle with a leaf inside of it
Sustainable
a purple cloud with an orange dot on top of it
Cloud
Infrastructure
a couple of balls sitting on top of each other
Seamless Integration
a purple house with a sun in the backgrounda purple house with a sun in the background
On-Premise Available
a purple and orange object with a white background
Fully
Customizable
a purple shield with a yellow key on it
Secure & Reliable
a house with a purple roof and a yellow roof
Multiple
Properties
a white background with a purple square and an orange dot
Multiple Devices
a white background with a purple square and an orange dot
Multiple Devices
a couple of balls sitting on top of each other
Seamless Integration
a purple house with a sun in the backgrounda purple house with a sun in the background
On-Premise Available
a purple circle with a leaf inside of it
Sustainable
a purple shield with a yellow key on it
Secure & Reliable
a pair of headphones with a speech bubble
24/7
Support
a purple ball with a yellow star on top of it
Global Coverage
a house with a purple roof and a yellow roof
Multiple
Properties
a purple and orange flower in a purple vase
Easy Implementation
a purple circle with a leaf inside of it
Sustainable
a couple of balls sitting on top of each other
Seamless Integration
a purple and orange object with a white background
Fully
Customizable
a purple house with a sun in the backgrounda purple house with a sun in the background
On-Premise Available
a purple cloud with an orange dot on top of it
Cloud
Infrastructure
a purple and orange object with a white background
Fully
Customizable
a purple and orange circle with the letter a in the middle
Multiple
Languages
a purple shield with a yellow key on it
Secure & Reliable
a purple cloud with an orange dot on top of it
Cloud
Infrastructure
a pair of headphones with a speech bubble
24/7
Support
a purple ball with a yellow star on top of it
Global Coverage
a purple and orange flower in a purple vase
Easy Implementation
a purple and orange circle with the letter a in the middle
Multiple
Languages
HOTEL OPERATIONS SUITE

Dive Into Our
Features

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Dashboards

A snapshot of your operations, at a glance.

Get an overview of your hotel and team’s performance, in real time.

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Automation

Boost productivity, the simple way.

Increase effectiveness by automating your team’s workflows. Fully traceable, fully automated.

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Escalation

Elevate guest experience, without hassle.

Stay on top of every task & request to completion, with multi-level escalation.

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eRequest

Increase satisfaction, one request at a time.

Self-service menu, from your guests’ rooms, to their doors. Fully contactless, with automation & escalation.

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Reports

Get valuable insights, in one click.

Make data-driven decisions and track your KPIs with comprehensive reporting tools.

You Asked. We Answered.

Have more? Contact us.
Which type of properties can use FCS’ products?

All of our FCS products are designed to adapt to different property sizes and structures with ease. Small, medium, and large hotels widely benefit from FCS1, FCS Voice, and FCS Gateway.

All
How well will the different FCS’ products integrate with my hotel’s existing ecosystem?

Our products have extensive integration capabilities and open API, ensuring seamless integration into your hotel’s Property Management System (PMS) and third-party solutions.

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I have a few hotels in my chain. But they have different requirements. Can I use FCS products for all my hotels?

Yes, all FCS products are multi-property solutions. Our solutions can be adapted to the unique challenges and settings of each property. Additionally, users can easily switch between properties to view statuses and take actions, as needed. Note: The multi-property option for FCS Voice is only available for Session Initiation Protocol (SIP).

All
Are FCS products easy to use?

All FCS products are intuitive and user-friendly solutions, making implementation and staff adoption straight-forward and easy. The FCS team provides comprehensive training and support, and the solution’s ease of use enables a smooth implementation.

All

Full Suite Hospitality Products. Seamless Integration.

Sync your PMS, in-room controls, and more to FCS1 for two-way updates, in real time, from any device.

From room status & guest data, to mini bar and linen posting, add FCS1 to your stack and experience the power of integration.

What Our Customers Say

ALASTAIR LAIRD
Hotel Manager, Hilton Prague

With 791 guest rooms and extensive meeting spaces, public areas and back offices, we needed a sophisticated solution to support our operational departments, which we found with FCS1. The customer service and support have been excellent and made a very accelerated implementation possible. FCS1 is an excellent tool for hotels to improve efficiencies and after extensive research, we are convinced that it is the best option available on the market for us and I can recommend the system to other hotels.

Sergio De Paulo
CEO - IHG Group

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Sergio De Paulo
CEO - IHG Group

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Burak Gures
Information Systems Manager, Hilton Adelaide

Thanks to FCS1, we've got everything under control behind the scenes. It's like having a backstage pass to our operations, allowing us to handle guest requests flawlessly. Plus, with its real-time tracking and integration with our PMS, we're always in the know about every aspect of our daily business. FCS1 has truly transformed our operations and helps us to focus what matters the most, our guest!

Alastair Laird
Hotel Manager, Hilton Prague

With 791 guest rooms and extensive meeting spaces, public areas and back offices, we needed a sophisticated solution to support our operational departments, which we found with FCS1. The customer service and support have been excellent and made a very accelerated implementation possible. FCS1 is an excellent tool for hotels to improve efficiencies and after extensive research, we are convinced that it is the best option available on the market for us and I can recommend the system to other hotels.

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