Destaques do evento

FCS Solutions participated in the Regional Hospitality & Tourism Leadership Summit & Expo 2026 in Mombasa, bringing together hospitality leaders, hotel operators, and industry professionals from across East Africa to discuss the future of hotel operations and guest experience.‍Throughout the event, conversations centered on one common priority: creating more connected hotel operations. Hospitality professionals explored how integrated technology can improve collaboration between Housekeeping, Engineering, Front Office, and Guest Services while providing greater operational visibility and reducing manual processes. The discussions reflected a growing demand for unified platforms that simplify workflows and enable teams to respond more efficiently to guest needs.‍During the summit, attendees also discovered how FCS1 helps hotels connect operational departments on a single platform, improving communication, streamlining daily workflows, and supporting faster, more informed decision-making. The event reinforced the region's continued investment in hospitality technology and the importance of connected solutions in delivering operational excellence and exceptional guest experiences.‍

FCS Solutions joined the Accor Greater China Operations Guest Experience & Think Lab 2026 at Dangkou Ancient Town Hotel Wuxi – MGallery Collection, bringing together Directors of Rooms, Front Office Managers, Executive Housekeepers, and General Managers from across Greater China. Centered around the theme "Enhance Guest Satisfaction, Service Excellence, and Feedback Loop Optimization," the event explored how hotels can elevate service delivery through operational excellence and technology.‍Throughout the event, discussions focused on improving collaboration between operational departments, strengthening guest satisfaction, and using technology to create more responsive and connected hotel operations. As guest expectations continue to evolve, industry leaders shared insights on the importance of integrated workflows, real-time communication, and data-driven decision-making in delivering consistent service excellence. ‍Attendees also explored how FCS1 connects Front Office, Housekeeping, Engineering, and Guest Services on a single platform, enabling hotel teams to work more efficiently, respond faster to guest needs, and improve operational visibility across the property. ‍The event reinforced the growing role of connected hospitality technology in helping hotels deliver measurable business outcomes and exceptional guest experiences.

HITEC 2026 brought together hospitality leaders, technology providers, and innovators from around the world to discuss the trends shaping the future of hotel operations. As one of the industry's leading technology events, the conference offered valuable insights into how hotels are adopting solutions that drive greater efficiency, improve decision-making, and enhance the guest experience.‍Throughout the event, conversations centered on the growing role of artificial intelligence, automation, unified technology platforms, and open integrations. These discussions reinforced the industry's shift toward practical, outcome-driven technology investments that deliver measurable business value.‍FCS Solutions was proud to engage with hospitality professionals, share insights, and demonstrate how FCS1 helps hotels streamline operations through connected workflows, automation, and actionable data.‍

FCS Solutions was proud to join the 7th Anniversary Celebration of the Hotel Information Technology Association (HITA) Indonesia Timur at MaxOne Hotel & Resort Makassar. ‍Bringing together hospitality leaders, hotel general managers, and IT professionals from across Indonesia, the event provided a platform to explore the future of hospitality technology under the theme "Intelligent and Automation."‍Discussions throughout the event focused on how hotels can leverage technology to streamline operations, improve efficiency, and elevate guest experiences. Attendees also explored how solutions such as FCS1 help hotels simplify workflows, increase staff productivity, and support more connected operations.‍The event highlighted the growing momentum behind digital transformation and innovation across Indonesia's hospitality industry.‍

FCS Solutions participated in the Philippine Hotel Innovation Summit, a key event bringing together hospitality leaders to explore digital transformation and innovation in hotel operations. Discussions focused on how technology supports operational efficiency, improves visibility, and enables smarter decision-making. Attendees discovered how FCS1 helps hotels streamline workflows, enhance coordination, and deliver consistent guest experiences. The strong engagement reflects the growing demand for hospitality technology in the Philippines.

FCS Solutions participated in the IHCL Annual Business Conference 2026 at Taj Cidade de Goa, where hospitality leaders, hotel owners, General Managers, and operational teams from across India came together to discuss the future of hotel operations and guest service excellence. ‍Throughout the conference, conversations extended beyond guest services to broader operational priorities, including workflow visibility, cross-department collaboration, operational efficiency, and data-driven decision-making. As hotels continue to embrace digital transformation, attendees explored how connected technology can help teams streamline processes, improve communication, and gain greater visibility across property operations.‍The event also highlighted the growing importance of transforming operational data into meaningful business insights. Discussions focused on performance benchmarking, actionable analytics, and technology solutions that enable hotel leaders to make informed decisions with greater confidence. ‍FCS Solutions was pleased to engage with industry professionals and share how FCS1 supports hotels through intelligent automation, connected workflows, and operational intelligence that drive efficiency and elevate the guest experience.‍

FCS Solutions participated in the Pearl of Africa Tourism Expo (POATE) 2026, one of East Africa’s leading tourism and hospitality events. The expo brought together hospitality leaders, hotel operators, tourism stakeholders, and industry professionals to explore opportunities shaping the future of tourism across the region.‍As East Africa's hospitality sector continues to grow, discussions focused on innovation, sustainable tourism, operational excellence, and delivering exceptional guest experiences. The event provided a valuable platform to connect with industry leaders and exchange insights on how technology can support hotels in meeting evolving guest expectations while improving operational efficiency.‍Throughout the expo, attendees explored how FCS1 helps hotels streamline operations, enhance team productivity, and respond more effectively to guest needs. The strong engagement reflected the region’s commitment to building a more connected, sustainable, and guest-centric hospitality industry.‍FCS Solutions is proud to support the continued growth of hospitality across East Africa and looks forward to strengthening relationships with the industry leaders driving this transformation.‍

FCS Solutions joined IT Andaman Club 2026 in Phuket, bringing together over 160 hotel IT leaders for a focused day of collaboration, knowledge sharing, and hospitality technology discussions at The Pago Design Hotel Phuket.‍The event gathered IT professionals from leading properties including Andara Resort & Villas, Rosewood Bangkok, Dusit Thani Krabi Beach Resort, and Pullman Phuket Panwa Beach Resort, creating a strong regional platform for exchanging operational insights and real-world challenges in hotel technology management.‍A key highlight of the session was Papatchaya Supatamarat’s presentation on FCS Box, FCS1 CAVM Cloud, and FCS1, demonstrating how integrated hospitality technology helps reduce operational friction, improve efficiency, and give hotel teams more time to focus on guest experience. ‍The discussions reinforced a clear industry direction toward smarter, more connected hotel operations.‍

FCS Solutions was honored to support the Runway to Hope Spring Soiree 2026, a charity gala hosted by the Rosen family at Rosen Shingle Creek. ‍The event brought together families, community leaders, hospitality partners, and supporters to raise awareness and critical funding for pediatric cancer research and family support programs. The evening celebrated courage, resilience, and hope, highlighting the impact of community-driven initiatives that support children and families facing cancer.‍One of the event’s most memorable moments featured children battling cancer taking to the runway, serving as a powerful reminder of the strength and determination behind this important cause.‍As a technology partner of Rosen Hotels & Resorts, FCS Solutions is proud to support organizations that create meaningful change and make a lasting impact beyond hospitality operations. ‍The event provided an opportunity to connect with industry partners while contributing to a cause that continues to inspire communities across the region.‍

FCS Solutions joined the Cebu Hotels IT Association General Membership Meeting in Cebu, bringing together over 80 hotel IT Directors and Managers from across the Visayas region. The event provided a valuable platform for hospitality technology leaders to exchange insights, discuss operational challenges, and explore practical solutions for modern hotel operations. Alongside co-sponsor DATCHE, the FCS team engaged with IT professionals from leading hotels and resorts throughout the region. Conversations focused on the realities of managing hotel technology, overcoming operational complexities, and identifying solutions that simplify day-to-day workflows while supporting long-term business goals. During the event, attendees also explored FCS Solutions' latest innovations and how FCS1 helps hotels streamline operations, improve visibility across departments, and reduce operational friction. The strong engagement reflected the growing demand for technology that delivers meaningful efficiency and supports smarter hotel operations.

FCS Solutions joined hospitality leaders from around the world at the Preferred Hotels & Resorts Global Conference 2026, held at The Charleston Place and The Cooper. The conference brought together influential voices in luxury hospitality to discuss the trends, challenges, and opportunities shaping the future of the industry. Discussions explored key topics including AI, profitability, sustainability, evolving guest expectations, inclusivity, and the changing definition of luxury hospitality. These conversations highlighted how hotels are balancing exceptional guest experiences with operational efficiency in an increasingly dynamic market. During the event, attendees connected with the FCS team to explore how FCS1 unifies housekeeping, maintenance, and guest services on a single platform. By streamlining workflows and improving operational visibility, FCS1 helps hotel teams work more efficiently behind the scenes while delivering exceptional guest experiences.

FCS Solutions participated in the Malaysia Hotel Innovation Summit 2026, connecting with hospitality leaders throughout the region. With close to 300 attendees at the summit, the event brought together a dynamic mix of hotel leaders, property developers, owners, and technology partners. From smarter operations and AI to guest experience, hotel growth, and investment strategy, the conversations went beyond trends, diving into the real challenges and decisions redefining how hotels will operate and grow in the years ahead. During the event, attendees connected with the FCS team to explore how FCS1 helps hotels streamline workflows, improve operational visibility, and maintain consistency across departments. The strong engagement reflected growing interest in intelligent hospitality technology that enables hotel teams to operate more efficiently and deliver better service experiences.

FCS Solutions joined Marriott International’s Technology & Digital Academy 2026 in Guangzhou, a four-day event bringing together over 300 hospitality leaders across Greater China. Centered around the theme “Transform · Drive · Accelerate”, the event provided a platform to explore how hotels are navigating digital transformation in an increasingly complex operational landscape. Discussions throughout the event focused on balancing legacy systems with evolving guest expectations, while advancing toward more connected and efficient operations. As cloud adoption continues to grow, conversations highlighted the importance of integrated platforms that enable greater operational visibility and scalability. At the event, attendees explored how FCS1 Cleaning and FCS1 CAVM support housekeeping and asset management through cloud-based workflows, helping teams improve efficiency, maintain consistency, and streamline daily operations. The engagement reflected a strong industry focus on modernising hotel operations through technology.

FCS Solutions joined the International Hotel Technology Forum (IHTF) Amsterdam 2026, bringing together hotel owners, IT leaders, and operational decision-makers. The forum focused on hotel technology, digital transformation, and data-driven operations, highlighting how modern hotels are improving efficiency through connected platforms. Key discussions explored the modernization of core hotel systems, investment in revenue management and data tools, and the role of intelligent platforms in enhancing operational performance. At Booth 30, attendees discovered how FCS1 supports hotel operations with workflow automation, real-time visibility, and improved coordination across departments. The event reinforced the growing demand for integrated hospitality technology solutions that enable hotels to scale efficiently and deliver consistent service.

FCS Solutions joined Accor’s Asia Tech Roadshow 2026, a four-day gathering of hospitality leaders from across MEA and APAC, held at Pullman Phuket Karon Beach Resort. The event focused on how technology, infrastructure, and AI are reshaping hotel operations and enabling more scalable, efficient hospitality models. During the roadshow, sessions on Transforming Hotel Operations with AI explored how artificial intelligence enhances operational efficiency, improves decision-making, and supports better guest experiences. At the booth, attendees connected with the FCS team to discover how solutions, FCS1 CAVM and FCS AIOP - Lucy can help reduce manual effort, streamline workflows, and maintain consistency across hotel operations.

FCS Solutions participated in Hilton’s Technology Leadership Conference: Imagine 2026, bringing together over 400 leaders across technology, global brands, and commercial services. The event provided a platform for industry stakeholders to explore forward-looking ideas shaping the future of hospitality. Centered around the theme “Imagine what’s possible. Together.”, discussions focused on how collaboration and innovation are driving the next phase of hotel operations. Key topics included automation, operational efficiency, and the role of integrated technology in enabling smarter decision-making. At the event, attendees engaged with the FCS team to explore how FCS1 supports automated hotel operations, streamlines workflows, and enhances visibility across departments. The strong engagement reflected a shared industry focus on building more efficient, connected, and future-ready hospitality operations.

FCS Solutions participated in the Hoteliers Information Technology Association of the Philippines (HITAP) General Membership Meeting 2026, connecting with Hotels IT Directors and Managers from leading hotels across the Philippines. The event highlighted the growing importance of hotel technology, AI automation, and digital innovation in managing modern hospitality operations. Attendees also had the opportunity to learn how FCS1 and FCS AIOP – Lucy help hotels improve operational efficiency, automate workflows, and enhance service delivery.

The FCS Solutions China team proudly joined the TravelDaily Conference 2025 in Shanghai for the first time, marking a milestone at one of China’s most influential tourism and hospitality events. With over 1,800 attendees, the two-day event was filled with forums, panels, and guest sessions covering market shifts, sector-specific innovations, and the trends shaping the next era of hospitality. At Booth 21, our team—Christina Zhang, Irving Xue, Sam Hu, Caroline Meng, Sharon Hu, and James Wang—met with hoteliers and industry peers to explore how FCS1 solutions are transforming hotel operations, enhancing efficiency, and preparing properties for the future. 👏 Special thanks to the TravelDaily organizers for delivering a world-class platform, and to all who connected with us in Shanghai. We’re excited to continue building on these conversations and to support hoteliers across China as the industry embraces new opportunities.

On August 22, 2025, over 50 hospitality leaders including IT managers, GMs, C-level executives, and owners gathered in Chiang Mai for Unlocking the New Era of Smart Hospitality 2025. As sponsors, FCS Solutions showcased how FCS1 solutions enhance operations, elevate guest experiences, and unlock new opportunities. Papatchaya Supatamarat, Commercial Director of Thailand of FCS Solutions, shared insights on implementing smart technology to improve hotel efficiency. Attendees engaged in hands-on experiences at Booth 3 and explored forward-looking strategies for the future of hospitality operations. Special thanks to JW Plus for hosting a world-class event and highlighting Chiang Mai as a hub for innovation.

FCS Solutions participated in the 9th Philippine Hospitality Summit at City of Dreams Manila, where industry leaders gathered to discuss the country’s accelerating tourism growth and its operational implications. Conversations throughout the event centered on how hotels can scale efficiently while maintaining service quality and performance visibility. Engagement at Booth 1 highlighted strong interest in AI-enabled solutions that support smarter decision-making and sustainable expansion.

ILHA Inspire USA 2025 in Las Vegas brought together leaders and innovators from across the luxury hospitality industry to explore emerging trends shaping the future of high-end guest experiences. The event highlighted the evolving role of technology in supporting human expertise—helping teams reduce operational friction, gain clarity, and make confident decisions without compromising personal service. Throughout the event, conversations focused on how AI-driven intelligence and smarter operational platforms are transforming behind-the-scenes workflows into seamless, invisible excellence that guests genuinely experience. The strong engagement reflected the industry’s commitment to blending relationship-driven hospitality with technology that enables precision, consistency and confidence at scale.

FCS Solutions participated in the 62nd General Assembly of the Magyar Szállodák és Éttermek Szövetsége (Hungarian Hotel & Restaurant Association), Hungary’s premier annual gathering for hospitality professionals. The event, hosted at Aquaworld Resort Budapest Hotel & Waterpark, brought together hoteliers, industry experts, and partners to explore emerging trends shaping a more innovative, efficient, and guest-centric future for the country’s hospitality sector. Across two days of meaningful conversations, attendees visited Booth 4 to discover how FCS Solutions supports hotel teams in working with greater clarity, confidence, and consistency. The event offered valuable opportunities to exchange insights with passionate professionals committed to elevating operational excellence in Hungarian hospitality.

EXPO HFTP Los Cabos 2025 brought together hospitality leaders, technology innovators, and decision-makers at the GR Solaris Lighthouse for a day of collaboration and industry insights. Our team, represented by Cecilia del Real and Mahwish Saleem, met with hoteliers from across the region to explore how FCS1 is helping properties modernize operations, enhance staff coordination, and elevate service standards. The event fostered meaningful conversations around digital transformation in Mexico’s hospitality sector, highlighting the growing need for unified platforms that streamline workflows, strengthen team productivity, and support long-term operational excellence.

The FCS Solutions Sales Conference 2025 brought our global teams together on Pearl Island with one shared mission: to make FCS Solutions the best software for our customers and to strengthen the bonds within our team. Over the week, we combined strategic discussions with transparent sharing, celebrating wins, learning from challenges, and setting bold plans for the year ahead. Every session, from product feedback to sales strategy, was centered on how we can deliver greater value and smarter solutions for the hospitality industry. Beyond business, this gathering is also about people. By flying everyone in, we created the space to connect, collaborate, and celebrate milestones together, reinforcing the relationships that power our growth. The energy, ideas, and teamwork here on Pearl Island are paving the way for a stronger, sharper, and more connected 2025

FCS Solutions and Alcatel-Lucent recently partnered with the IT Phu Quoc Association, bringing together IT Managers from leading hotels in Phu Quoc, including Best Western, InterContinental, Regent, New World, Novotel, Green Bay Phu Quoc, Selavia Phu Quoc, and Wyndham. Highlights included Breakfast Attendance, Concierge, and Inspection Task, all designed to improve efficiency and enhance the guest experience. The comprehensive FCS1 ecosystem, covering every aspect of hotel operations, left a lasting impression and sparked strong interest in future collaboration.

FCS Solutions is proud to join as a key sponsor of the Annual Marriott International Jakarta Charity Golf Day 2025, taking place at the Sedayu Indo Golf Course. While the spotlight is on the fairways and greens, the true victory lies in giving back.

More than 70 industry leaders gathered to explore the future of facility and hospitality management. This session dives deep into how properties are reshaping engineering operations with automation, boosting productivity by up to 25%, achieving 12% higher guest retention, and lowering operational costs by 15%. Gain insights into the phased rollout process supported locally and learn from real-world case studies.

FCS Solutions participated in the International Hospitality Housekeeping & Laundry Summit Malaysia 2025, held on 16 July at Ballroom 3, Courtyard South Kuala Lumpur. The event provided an opportunity for attendees to experience how FCS1 enhances housekeeping operations through real-time task automation and streamlined amenity management, supporting teams in delivering spotless rooms, timely linen services, and consistent task completion.

HITEC 2025 in Indianapolis brought together the brightest minds in hospitality technology—and the results spoke for themselves. Hosted by Growth Advisors International Network (GAIN), this VIP event created the perfect space for genuine business conversations and actionable insights. The FCS US team: Mahwish Saleem, Barbara Angel, Anton Azarov, Alex Palmer, Cecilia del Real, and Stephanie Berryman, represented with energy and excellence, walking away with valuable leads and inspiration for what’s next. In a fast-evolving, AI-driven landscape, HITEC 2025 reminded us that real progress still happens through real, in-person connections. See you next year!

The "Artificial Intelligence for Enhancing Service Business in Tourism and Hospitality” organized by the Executive Housekeeping Association Thailand. The seminar sessions explored AI's transformative role in housekeeping operations from predictive maintenance to intelligent inventory management. The innovation showcase provided valuable networking opportunities with industry.​

The IT Workshop for Marriott Hotels on March 4 is a focused, one-day event designed to empower hotel teams with the latest technology insights and operational best practices. Tailored for IT leads and operational managers, the workshop will feature a dedicated session by FCS Solutions on FCS1 Cleaning, showcasing how hotels can simplify and automate housekeeping workflows to enhance efficiency, improve turnaround times, and elevate the guest experience.

The 2024 APAC GM & Commercial Conference convened Hilton's leadership from across the Asia-Pacific region for a pivotal gathering focused on strategic growth and innovation. It’s a unique opportunity to exchange ideas, explore emerging trends, and delve into the strategies shaping the future of hospitality across the APAC region. Look for us at booth T-D3.

The 2025 Marriott In-Market IT Workshop concluded after three inspiring days at the Bangkok Marriott Hotel The Surawongse, bringing together IT leaders and technology partners from across the region. The event served as a powerful platform for exchanging ideas on how technology continues to redefine the guest experience and enhance operational efficiency. The sessions were filled with practical insights, innovative discussions, and forward-thinking collaboration. FCS Solutions was proud to be among the innovators showcasing how FCS1 supports hotel operations through smart, integrated solutions. A heartfelt thank you to the Marriott leadership and organizers for their warm hospitality and meaningful conversations. With strong partnerships and shared vision, FCS Solutions looks forward to bringing FCS1 Cleaning to more Marriott hotels across Thailand, Cambodia, and Vietnam, helping shape a more connected and intelligent future for hospitality.

Bali came alive with innovation as FCS Solutions joined the 2025 Marriott In-Market IT Workshop at the Sheraton Bali Kuta Resort. The event brought together IT Cluster Leaders from Indonesia, Malaysia, Singapore, Maldives, Japan, Australia, New Zealand, and the Pacific Islands for three days of collaboration and knowledge-sharing. Agnes Putri, Commercial Director Indonesia, presented “Beyond Service Excellence: Creating Hospitality Intelligence with FCS1”, sparking discussions on how AI and technology can unlock smarter hotel operations. Meanwhile, Kim Staughton, Commercial Director Australia, New Zealand, and The Pacific, and Agnes reconnected with industry peers and engaged new contacts eager to explore FCS1 solutions. The FCS booth was buzzing with energy, facilitating hands-on experiences and meaningful conversations. Special thanks to the Marriott team, including Ashish Kale, Craig Mills, Wallace Sim, Budi Wibowo, Kunal Kshirsagar, and Carrie Chow, for delivering a smooth and engaging experience. 📍 Next stop: Marriott In-Market IT Workshop 2025 – Bangkok, continuing the journey of hospitality innovation across the region.

FCS Solutions returned to Four Points by Sheraton Linkou Taipei for another IT Workshop for Marriott Hotels, we introduced Marriott teams in Taiwan to FCS1 Call Accounting, FCS1 Voicemail, and the FCS1 Gateway. These solutions are designed to enhance communication, safeguard hotel operations, and improve overall efficiency. Giving Marriott teams the right tools to deliver seamless guest experiences.

The 2025 Accor Greater China GM Conference in Sanya brings together general managers from across the region for three days of connection, insight, and inspiration. Set against the stunning backdrop of Hainan’s tropical coast, the conference will feature strategic updates, leadership workshops, and guest speakers sharing fresh perspectives on the evolving hospitality landscape.

A premier gathering of hospitality leaders from across Mexico, this summit offers a platform for industry professionals to discuss trends, innovation, and sustainable growth. The one-day event will feature keynote speakers, panel discussions, and networking sessions focused on elevating guest experiences and operational excellence in the Mexican hospitality sector.